Match Group, a company based in Dallas and operator of platforms including Match.com, OkCupid, and Tinder, has agreed to a $14 million settlement in response to a lawsuit from the Federal Trade Commission (FTC).
The lawsuit accused the company of using messages from fake accounts to encourage users to purchase subscriptions. The FTC also raised concerns about the company’s subscription cancellation process, which made it difficult for users to opt out.
Under the settlement, Match Group must revise its advertising and billing practices. The company must ensure that all user messages come from real profiles and provide a clear process for canceling subscriptions.
The $14 million will go toward refunds for affected customers. The FTC will manage the distribution of funds and oversee the company’s compliance with federal regulations.